Privacybeleid
1. Introduction
This Privacy Policy explains how Dipchips.studio collects, uses, and protects your personal data when you visit or make a purchase through this website.
This policy applies to all products and services offered under Dipchips.studio and Stadskleding.
We are committed to protecting your privacy and handling your personal data in accordance with the General Data Protection Regulation (GDPR).
2. Personal Data We Collect
When you visit our website or place an order, we may collect the following personal information:
– Name
– Billing and shipping address
– Email address
– Phone number
– Payment information (processed securely by third-party providers)
– Order and transaction details
– IP address and browser information
– Communication via contact forms or email
We only collect data that is necessary to provide our services.
3. How We Use Your Data
Your personal data is used for the following purposes:
– Processing and fulfilling orders
– Shipping and delivery
– Customer support and communication
– Payment processing
– Improving our website and services
– Legal and accounting obligations
We do not sell or trade your personal data to third parties.
4. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
– Performance of a contract (order processing)
– Legal obligations (tax, accounting)
– Legitimate interest (website improvement, fraud prevention)
– Consent (contact forms, optional cookies)
5. Sharing Your Data
Your data may be shared with trusted third parties only when necessary, such as:
– Payment providers
– Shipping and courier services
– Shopify (e-commerce platform)
– Analytics and technical service providers
All third parties are required to handle your data in compliance with GDPR.
6. Cookies & Analytics
Our website uses cookies to ensure proper functionality and to improve user experience.
Cookies may be used for:
– Website functionality
– Analytics and performance measurement
– Remembering user preferences
You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.
Order and accounting data are stored in accordance with Belgian and EU legal requirements.
8. Your Rights
Under GDPR, you have the right to:
– Access your personal data
– Request correction of inaccurate data
– Request deletion of your data
– Restrict or object to processing
– Request data portability
– Withdraw consent at any time
You may exercise these rights by contacting us using the details provided on this website.
9. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
Payments are processed securely by certified payment providers. We do not store full payment details on our servers.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time.
Changes will take effect immediately upon publication on this website.
12. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact us using the contact information provided on this website.