Conditions d’utilisation

Terms & Conditions

1. General

These Terms & Conditions apply to all orders placed through this website for products sold under Dipchips.studio and Stadskleding. By placing an order, you agree to be bound by these Terms & Conditions.

We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon publication on the website.


2. Products & Availability

All products are offered subject to availability.
Some items are made to order, while others may be produced in limited quantities.

Because many items are individually produced or finished, minor variations in color, texture, or finish may occur. These variations are part of the product’s character and do not constitute a defect.


3. Pricing

All prices are listed in EUR (€) and include applicable taxes unless stated otherwise.
Shipping costs are displayed separately during checkout.

We reserve the right to adjust prices at any time. Price changes do not affect orders that have already been confirmed.


4. Orders & Payment

Orders are only confirmed once payment has been successfully received.
We reserve the right to refuse or cancel an order in cases of suspected fraud, incorrect pricing, or product unavailability.

In the event that an order cannot be fulfilled, any payment received will be refunded.


5. Production & Processing Time

Many products are made to order.
Processing and production times are indicated on the website and may vary depending on the product and order volume.

Delivery times are estimates and depend on the destination country and courier service. Delays caused by couriers or external factors are beyond our control.


6. Shipping & Delivery

We ship to selected European countries.
Shipping rates and available destinations are listed on the Selected EU Shipping page.

Once an order has been dispatched, responsibility transfers to the courier service. We are not responsible for delays, loss, or damage caused by the courier, but we will assist where possible.


7. Returns & Refunds

Return and refund conditions are outlined in our Return & Refund Policy.

Please note:
Custom orders are generally non-refundable
– Made-to-order items may not be eligible for return unless defective
– Returned items must be unused and in original condition


8. Intellectual Property

All designs, images, texts, and products displayed on this website are the intellectual property of Dipchips.studio unless stated otherwise.
They may not be copied, reproduced, or used for commercial purposes without written permission.


9. Liability

We are not liable for indirect damages, misuse of products, or damages resulting from improper handling or use.

All products sold are decorative items unless explicitly stated otherwise.


10. Governing Law

These Terms & Conditions are governed by Belgian law.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Belgium.


11. Contact

For any questions regarding these Terms & Conditions, please contact us via the contact details provided on this website.